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Unique ID:
#1607
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Price:
$
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Location:
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Posted on:
10th of May 2014 at 7:29 AM
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Expires in:
Expired
JOB FAIR**** FedEx Office San Jose Prospect (san jose south)
compensation: DOE
FedEx Office San Jose Prospect
FedEx Office is NOW HIRING OUTSTANDING Team Members for several locations in the San Jose Area!
We are currently hiring for full and part-time Consultants, Lead Consultants and Assistant Managers
All applicants must first complete an online applications and appropriate assessment.
You can save time and apply online using the link below!
Prior to attending the Job Fair, please go to http://jobs-fedexoffice.icims.com and apply to any position that interests you.
Date and Time:
Thursday
May 15th 2014
12:00pm to 4:00pm
Location:
FedEx Office Prospect
5253 Prospect Road
San Jose, CA 95129
We are searching for the following positions
Center Consultants
2014-88380 Center Consultant Los Gatos
2014-88710 Center Consultant San Jose
2014-88711 Center Consultant San Jose
2014-88771 Center Consultant Milpitas
2014-89562 Center Consultant San Jose
2014-90453 Center Consultant Santa Cruz
2014-90620 Center Consultant Campbell
2014-91171 Center Consultant San Jose
2014-91187 Center Consultant Seaside
Lead Consultant
2014-88770 Center Lead Consultant Milpitas
2014-91009 Center Lead Consultant Campbell
Assistant Manager
2014-87657 Center Assistant Manager San Jose
POSITION SUMMARY: Center Consultant
The Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This team member is knowledgeable in all areas of the Center’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Center, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People
Follows instructions of supervisors and assists other team members in performing center functions Assists in the training of center team members
Service
Profit
Self Management
Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the Center
Able to operate with minimal supervision
Adheres to all FedEx Office team member and center standards, as outlined in the team member handbook
All other duties as needed or required
Demonstrates consultative behaviors to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly Center
Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all center printing and shipping equipment and supplies to provide optimal performance and availability Stays current on Center merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
In Center Team Member — Center Consultant Updated 6.8.2012
MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to utilize point of sale, computer and print/job production equipment
Ability, on a consistent basis, to troubleshoot and multi-task on customer-related issues
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
QUALITY DRIVEN MANAGEMENT (QDM)
(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
Suggests areas for improvement in internal processes along with possible solutions
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility Applies Quality concepts presented at training during daily activities
Supports FedEx Office Quality initiatives
• Principals only. Recruiters please don’t contact this job poster.
• Please do not contact job poster about other services, products or commercial interests.