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Unique ID:
#8398
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Price:
$
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Location:
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Posted on:
4th of May 2016 at 10:44 PM
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Expires in:
Expired
Lead Network Engineer
Due to strong demand for our products and services, we have an opening for a Lead Engineer in our office in Tampa, FL.
Responsibilities
Under general direction, responsible for architecting, implementing and supporting technology solutions with and through their team. This resource is the lead architect for solutions and works with the sales team to architect and sell solutions requiring high-level engineering. This resource oversees the customer ticket handling process and effectively uses resources to drive ticket closure metrics and customer satisfaction. Provides technical leadership to the team and organization.
Technical Services
• Experience in designing, implementing, operating and troubleshooting complex data networks in a multi-data center hosting and SaaS environments
• Expert-level understanding of Layer 2 and 3 internetworking technologies
• Sound understanding and strong working knowledge of TCP/IP, access-control lists, policy-based routing, firewalls, peering, and DNS
• Experience working on Cisco UCS architecture, Cisco Nexus Switches, Cisco Nexus 1000v, Cisco ASA, Juniper SRX and ISG firewalls
• Provide Level-2/Level-3 network support in a 24×7 hosted/SaaS environment
• Experience with Quality of Service in various data/voice network implementations
• Expert knowledge of Cisco’s IOS, NX-OS & IOS-XR, Junipers JUNOS, ScreenOS and other major network vendor platforms
Sales
• Work with Sales team in discussing service offerings and related issues with prospects during the sales cycle.
• Review service offerings and coverages with customers and work to upgrade customer agreements, when possible.
• Provide high-end support for the sales team for complex issues and opportunities.
• Coordinate technical services activities during the sales cycle by working closely with sales team to deliver content for proposals.
Desired Competencies, Certifications and Experiences:
• Working Knowledge and Experience with IPv4, IPv6, BGP, OSPF, EIGRP, HSRP, QoS, STP/RSTP, 802.1Q,
• Cisco – Heavy experience with Cisco Routers, Switches, Wireless and Firewalls
• Strong practical knowledge in troubleshooting Routing and Switching problems, Protocols
• Experience with Cisco Unified Communications – Design, Implementing, and Sustaining a UC Environment is highly desirable
• Maintain and Support current and future Network Operations – Network Documents/Diagrams, Traffic Analysis, QoS/VoIP/Video Traffic
• Strong knowledge of internetworking designs and their applications, to include IP subnetting and complex routing techniques on LAN/WAN networks and Security
• Bachelor’s degree in Engineering or Computer Science, or equivalent combination of education and experience.
• Minimum 5+ years full-time experience working in a technology solutions environment,
• Strong hands-on experience delivering solutions using the following technologies: Microsoft, Cisco, Citrix and VM Ware.
• Implementing technology solutions using a structured methodology.
• Ability to represent our firm accurately and effectively to any and all interested parties including customers, prospects, outside vendor partners.
• Demonstrate excellent written and verbal communication skills.
• Demonstrate excellent presentation, organizational and planning skills.
• Exhibit strong conflict resolution skills.
• Demonstrate effective interpersonal and human relations skills.
• Exhibit sensitivity to and awareness of the specific needs of customers, business partners, and technical services team supervised.
• Demonstrate adherence and commitment to our Core Values.
• Strong passion for customer service
• Attention to detail; process oriented
Preferred certifications, A+, Network +, Security+, MCSE, MCITP, MSCA, CCNA, CCIE, CCNP, CCDA (Desirable)
Compensation & Benefits:
Our firm is hiring the best and the brightest and offers competitive compensation plans commensurate with experience. We offer a professional yet fun work environment and the opportunity to work with best of class technology. We have a goal of creating superior value for our employees, keeping them motivated and committed to achieving exceptional results. Compensation composed of salary plus commission, paid holidays and vacation, excellent 401K + benefits.
Please apply here to be considered: https://zymphony.recruiterbox.com/
No e-mail or phone calls please. •Principals only. Recruiters, please don’t contact this job poster.
•do NOT contact us with unsolicited services or offers