Full Time Administrative Assistant/Customer Service Position Available (campbell)
Full Time Administrative Assistant/Customer Service Position Available
One of the largest and fastest growing Northern California community management companies is looking for the very best Administrative Assistant to join our firm! This is a great entry level position with room for further advancement and increased responsibility over time.
Job Responsibilities
This full time, salaried position will be based in our Campbell office. You will be responsible for providing day-to-day customer service for homeowners associations and various administrative duties. This includes but is not limited to:
▪ Handling telephone calls from homeowners and board members with questions/problems and resolving them in a professional and courteous manner
▪ Working closely with the Community Association Manager to provide support as needed
▪ Issuing, tracking and following-up on work orders for community maintenance and repairs
▪ Handling violations of community CC&Rs by issuing and tracking violations
▪ Preparing and distributing board packets monthly
▪ Tracking and managing architectural applications submitted by homeowners
▪ Managing building key/gate remote distributions
▪ Excel report tracking
▪ Ordering office supplies
▪ Building maintenance coordination
▪ Handling bulk mailings to homeowners
▪ Coordinating with outside vendors
▪ Filing
▪ And many other administrative tasks
Required Qualifications
The ideal candidate will possess skills and work experience in the following key areas:
▪ Excellent verbal and written communications
▪ Strong organization and multi-tasking abilities
▪ Past experience and proven abilities providing exceptional customer service
▪ Outstanding telephone presence, a pleasant and professional demeanor and the ability to work with sometimes difficult, demanding and upset clients
▪ Computer proficiency (Microsoft Office including Word, Excel and Outlook)
▪ A strong desire to succeed and to contribute in a professional environment
▪ Strong ability to work independently but also as part of a cooperative team
▪ Past experience with a property management company is a plus
Salary will be in the range of $27-30K per year depending on experience with the opportunity to earn merit increases annually based on performance. We also offer an attractive benefits package including Medical and Dental insurance for employees and dependents, a 401K plan with employer match, PTO and vacation pay.
Company
Common Interest Management Services (CIMS), (www.commoninterest.com) is a leader in the Homeowner Association Management Industry. CIMS has been in business for 22 years and is headquartered in Danville. Over the past 10 years, CIMS has experienced significant growth as a result of its superior technology, people, experience, leadership, and management philosophy.
To be considered for this position, please provide a resume and two professional references that we can contact.
•Compensation: $27-30K per year depending on experience