Join our team as a Customer Service Representative, to conduct phone surveys for important research studies. This is a data collection role – absolutely no sales or quotas!

*Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply!

The ideal Customer Service Representative:
-has good communication skills and basic computer knowledge,
-enjoys speaking with people from diverse backgrounds and professions,
-can gain the cooperation of respondents over the phone in order to complete a survey or provide help desk assistance by being persuasive and appropriately assertive, and
-can follow procedures for reporting project-related problems that may require help desk assistance or policy decisions.

Starting pay rate: $17.98 – $18.25 per hour

Benefits: 403(b), Paid Sick/Holidays/Training, EAP, Discounts, and more!

Direct Link: https://careers.norc.org/en-us/search/?search-keyword=evening&location=Wichita+KS&category=Call+Center&job-mail-subscribe-email=&g-recaptcha-response=&job-mail-subscribe-privacy=agree

This position is strictly on-site at the NORC call center. Employees are required to report to the office daily. For a full list of NORC TSSO opportunities and to apply, visit: https://NORCjobs.org

To learn more about this role, visit: https://www.norc.org/about/careers/telephone-interviewers.html
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