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Unique ID:
#10078
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Price:
$
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Location:
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Posted on:
12th of October 2017 at 1:10 PM
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Expires in:
Expired
Interested? Apply here: https://app.jobvite.com/j?cj=oTW45fwI&s=Craigslist
About Linqia
Linqia is the first performance-based influencer marketing platform, tying influencers and content to real results. The Linqia platform has delivered and analyzed thousands of campaigns for brands and their agencies, all structured to meet specific reach, engagement, traffic and conversion goals. Founded in 2012, Linqia works with leading national brands including AT&T, Disney, Gap, General Mills, Method, NBC, Nestle, Microsoft, Samsung, SC Johnson, Unilever and Walmart.
We hire smart individuals who have a passion for applying technical innovation to sales and marketing problems. We recognize talented people, support their creativity and help them grow. We believe in openness, cooperation, respect, dedication and diligence — and we live that way every day. Our San Francisco headquarters is in a vibrant, fun location near Union Square, easily accessible by public transit. Linqia offers competitive salaries, stock options and a superior benefit plan.
If you thrive in a fast-paced environment (100% year-over-year growth) where you’re surrounded by driven, passionate, and motivated people, then Linqia is the place for you.
Role
The Brand Success Manager will utilize excellent client relationship building skills, knowledge of online marketing best practices, and profound attention to detail to help plan, build, and execute Linqia campaigns from start to finish. As the main point of client contact, the Customer Success Manager will manage the day-to-day operations and thrive in a fast paced, self-starter environment. The Customer Success Manager is the #1 client advocate within Linqia and plays an integral role ensuring client success and driving satisfaction with Linqia’s services.
Responsibilities
Act as principal liaison between client, agency, and Linqia internal teams to:
– Handle all customer requests in a timely and courteous manner
– Gain a deep understanding of client product and marketing goals to proactively propose campaign content, strategy, and optimization ideas
– Own and facilitate all aspects of the Linqia campaign planning, execution, and analysis process for clients. Including managing campaign calendar, monitoring and optimizing campaign results, writing creative briefs, and developing campaign analysis reports
– Partner with the Community Management team to facilitate and support Linqia Community Leader selection, activation, and participation
– Identify trends to enhance the customer support process and to improve team efficiency
– Assist sales team to develop proposals and marketing materials
– Process brand and community billing/invoicing
– Schedule and lead client campaign update and status calls
Qualifications
– 6 – 24 months office experience or account management experience, preferably in the digital marketing industry.
– Knowledge of how to effectively use various forms of digital/social media advertising to drive traffic and brand awareness. Experience with blogger communities a plus.
– Team player with the ability to prioritize and manage time effectively.
– Demonstrated ability to take ownership and accountability.
– Strong troubleshooting skills, with creative ability to lead internal teams to overcome challenges and achieve resolution.
– Ability to thrive in a rapidly growing start up environment that is developing and growing quickly.
– 4-year college degree
– Passionate about digital and social marketing
– Currently located in San Francisco Bay Area
Interested? Apply here: https://app.jobvite.com/j?cj=oTW45fwI&s=Craigslist
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This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer — we actively seek and value diversity on our team. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.
•Principals only. Recruiters, please don’t contact this job poster.
•do NOT contact us with unsolicited services or offers