Are You Competitive in Nature?

***Time Warner Cable is now Charter Communications and we are HIRING!***

“Fall” into a new career and join our elite team of highly skilled sales professionals

Our sales department (inbound call center reps) currently seeks sales professionals who enjoys working in a competitive (friendly) culture. If you have a winning attitude and excel in a high performance environment, APPLY TODAY ->> interviews are being scheduled!!!

TO APPLY: https://jobs.timewarnercable.com/
Enter in the field of “Keyword” either: 181478BR for the Inbound Sales Rep. position
Direct Link: https://jobs.timewarnercable.com/job/van-nuys/sales-rep-inbound-call-center/4673/2866521

Job Title: Sales Rep. Inbound Call Center
Requisition Number: 181478BR
Location: United States – California – Van Nuys

Please find below the job details and job description.
Inbound Telesales job overview: https://www.youtube.com/watch?v=nMzpMPUgeCE

Please find below the job details and job description.

Sales Representative (Inbound Call Center)
– Full Time Openings – Van Nuys, CA
– UNLIMITED Growth Potential
– Competitive Commission Structure (Tremendous Earning Potential: Average 1st year income $40k-$45k! / Top performers earning over $60k)
– Base Pay + Bonuses
– Paid Training
– Language Differential Pay
– Generous Benefits Package
– Tuition Reimbursement for select majors.

Please Review Qualifications:
– Experience in a sales environment requiring weekly/monthly sales goals, highly desired.
– Previous cable industry and/or call center experience, is a plus but NOT required.
– Experience using a computerized system as a central part of the job, required
– Typing speed of 35 WPM, required.

ATTENTION: Once you submit your application to this opening our system will send you an assessment to complete online. The assessment must be completed within 24 hours, preferably the same day. When the assessment has been completed our team will contact you via email or phone.

Position Summary:
The Inbound Sales Representative is a consultative professional sales position within our Telesales team. Individuals in this position are responsible for residential cable, internet, home phone, and management services. This professional is responsible for learning a customer’s household needs and making recommendations while maximizing revenue for Charter Communications (Spectrum).

This position is required to sell, transfer, provide information, and offer assistance on all aspects of cable services to potential and current customers by telephone.

Essential Job Functions of An Inbound Sales Representative:

•Conducts proactive consultative needs analysis with new and existing customers including the development of client centric product solutions. They are experts in all Charter products, services and packages in order to support the needs of our customers.
•Answers inbound residential customer calls, covering a full range of Charter services, including obtaining all information necessary for resolution of transactions. Calls must be handled in a timely and professional manner and in accordance with company policies and procedures.
•Achieves all sales standards set for the department by following the established departmental policies and procedures.
•Demonstrates full understanding of current marketing campaigns and offerings and has the ability to communicate them clearly to customers at every sales opportunity.
•Provides quality customer service over the phone, including information regarding products and services, billing, repair, collections and other types of inquiries
•Responds to customer complaints in a professional manner; attempts to resolve complaints successfully and upsell in accordance with established guidelines
•Maintains call and data entry (ICOMS/CSG) accuracy levels of 95% or better.
•Completes all other duties as assigned.

Job Requirements:
•Excellent customer service skills required
•Ability to continuously learn and retain knowledge of new services and promotions being offered by the company
•Ability to learn and execute marketing/selling techniques
•Requires strong interpersonal skills including excellent time management, listening and people skills
•Ability to exercise good judgment, aligned with company policies and procedures
•Ability to effectively execute conflict resolution techniques
•Ability to work in a fast-paced, highly demanding and high stress work environment.
•Ability to multitask
•Must be flexible to work between 8:00 a.m. and 10:00 p.m., including weekends and holidays
•Strong verbal and written communication skills, basic math, reading, writing, and organizational skills and problem solving capabilities with strong initiative
•Must have pleasant personality and telephone manner and be capable of working independently
•Strong critical thinking and problem resolution skills with a “can do” attitude
•The ability to adapt well to change
•Familiarity with applicable local, state and federal regulations

The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.

TO APPLY: https://jobs.timewarnercable.com/
Enter in the field of “Keyword” 181478BR for the Inbound Sales Rep. position

Travel Requirements:
•Minimal travel to other sites within the region may be required for training’s and meetings

Principals only. Recruiters, please don’t contact this job poster.
do NOT contact us with unsolicited services or offers