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Unique ID:
#721
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Price:
$
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Location:
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Posted on:
16th of November 2013 at 1:05 AM
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Expires in:
Expired
Products internet connectivity: Manufacturing Support Engineer (redwood city)
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Manufacturing Support Engineering
Redwood City, CA, United States
Arrayent is a startup company, based in Redwood City, CA that is transforming how major consumer brands strengthen the relationship to their customers. Our product, the Arrayent Connect Platform, connects our customer\’s consumer products to their smartphone and web apps. It has been adopted by world class product brands including: Whirlpool Corporation, Pentair, Monster, Hunter Fan, First Alert and Chamberlain.
Imagine an iPhone app that answers the question of did I leave the garage door open (and it even lets you close it remotely if you did!), a smart fridge that prompts your smartphone that it\’s time to replace the water filter and allows you to reorder it with a single click, and the peace of mind knowing that while you are on vacation you\’ll get a text in the event your smoke detector goes off or the back door is opened. We make this all possible!
More information about Arrayent is available at www.arrayent.com.
Job Responsibilities
Include, but are not limited to the following:
Support global customer manufacturing engineers to build network connected products.
Remotely troubleshoot and resolve problems with computer and networking equipment used for manufacturing.
Build software tools and utilities to facilitate setup, running, and monitoring of manufacturing setup.
Communicate with development and manufacturing engineers at client companies to resolve issues with prototyping of products.
Communicate with Arrayent\’s server and firmware teams to diagnose and resolve problems with manufacturing and other aspects of the Arrayent system.
Build, configure, and deploy hardware and software solutions necessary for customers to engage in manufacturing or prototyping.
Includes occasional international travel.
Job Requirements
Any suitable combination of education, training or experience is acceptable.
Work experience as manufacturing support for complex electronic and networking products.
Excellent communication abilities (written and verbal) to facilitate knowledge transfer in both directions between Arrayent engineering team and customer engineers.
Ability to root cause complex issues in manufacturing environments, manage manufacturing issues, and be a customer advocate in the organization.
Ability to develop scripts and programs to help automate and speed up manufacturing tasks.
Willingness to learn new skills — our product offering covers a huge technical footprint, our customers cover a significant range of industries.
Experience with Unix/Linux (especially CentOS) and command line environments, including system administration.
Familiarity with networking and remote Linux administration tools, including SSH, dnsmasq, vtun, etc.
Knowledge of C, Java, Python, and/or shell scripting is an advantage.
Knowledge of HTML, JavaScript, PHP, and web server administration (to support and troubleshoot our tools) is an advantage.
Experience with Zebra industrial label printers (including ZPL) is an advantage.
Familiarity with embedded systems, including PIC and ARM microcontrollers, is an advantage.
Willingness to travel and engage in on-site troubleshooting, problem-solving, advising, and setup.
Knowledge of Mandarin a plus.
Arrayent offers competitive salary package (including stock options), excellent health, dental, vision, and life insurance, 401k plan, gym membership, and commuter check (we\’re adjacent to Redwood City Caltrain station).
Please apply here: https://hire.jobvite.com/j?aj=oW27XfwM&s=Craigslist
•Compensation: DOE