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Unique ID:
#845
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Price:
$
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Location:
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Posted on:
8th of December 2013 at 4:56 AM
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Expires in:
Expired
Lead Technical Support Engineer – Network Storage (sunnyvale)
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1156 Sonora Court
Exablox has emerged from stealth mode with its disruptive scale-out clustered object storage architecture. We are looking for a senior technical support engineer with extensive network storage experience.
Provide in-depth investigation on customer issues, develop sufficient knowledge about the product to help identify and resolve customer issues, train other support team members, interact with developers to learn the technical internals, write tools for debugging and willing to go on site for customer escalations, if necessary.
Requirements
-Proven track record in customer support
-Highly knowledgeable about storage subsystems including disk subsystem, file system protocols such as CIFS, Linux kernel, remote replication.
-Scripting abilities (perl, Python preferred)
-Strong analytical, debugging and problem solving skills
-Good understanding of methods of various harness’ such as nightly, regression and unit testing
-Sufficiently process oriented to help guide other team members
www.Exablox.com
1156 Sonora Court (google map) (yahoo map)
•Compensation: DOE